Privacy Policy

​Effective Date: 02/19/2026


Upstate SC Signs and Graphics LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or communicating with us.


By using our website or services, you agree to the terms outlined in this Privacy Policy.


1. Company Information

Upstate SC Signs and Graphics LLC
Greer and Greenville, South Carolina

Website:
https://www.upstatesignsandgraphics.com

Email:
sales@upstatesignsandgraphics.com

Phone:
(864) 365-2576


2. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website, requesting services, or communicating with us.

Information we may collect includes:

  • Full name
  • Phone number
  • Email address
  • Business name
  • Service address or installation location
  • Project details and consultation requests
  • Communication preferences

We may also collect technical information automatically through website technologies such as cookies and analytics tools, including:

  • IP address
  • Browser type
  • Device type
  • Website usage information


3. How We Use Your Information

We use collected information for legitimate business purposes including:

  • Providing quotes and consultations
  • Scheduling installations or service appointments
  • Sending appointment confirmations and service notifications
  • Communicating project updates
  • Responding to inquiries or customer service requests
  • Improving our website and services
  • Sending marketing or promotional messages (only with user consent)


4. SMS Communications and Consent

Customers may opt in to receive SMS messages from Upstate SC Signs and Graphics LLC by submitting a website form, using our website chat tools, or providing consent through other approved communication methods.

SMS messages may include:

  • Appointment confirmations
  • Project updates
  • Estimate follow-ups
  • Service notifications
  • Marketing or promotional offers (only if marketing consent is provided)

Message frequency may vary.

Message and data rates may apply depending on your wireless carrier.

You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchase.


5. How We Share Information

We do not sell your personal information.

We may share limited information only when necessary to operate our business, including with:

  • Internal staff and project teams
  • Subcontractors assisting with sign fabrication or installation
  • Technology providers such as CRM, hosting, or messaging platforms
  • Government or legal authorities when required by law

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service or installation coordination, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Analyze website performance
  • Understand visitor behavior
  • Improve user experience

Users may disable cookies through their browser settings, though some website features may not function properly if cookies are disabled.


7. Your Privacy Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information where permitted by law
  • Opt out of SMS or email communications

To make a request, please contact us using the information below.


8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission method is completely secure, and we cannot guarantee absolute security.


9. Children's Privacy

Our services and website are intended for individuals aged 18 or older. We do not knowingly collect personal information from individuals under the age of 18.


10. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of our website and services constitutes acceptance of the updated policy.



11. Contact Information

Upstate SC Signs and Graphics LLC

Email: sales@upstatesignsandgraphics.com
Phone: (864) 365-2576

Website:
https://www.upstatesignsandgraphics.com